|
| |
| Help |
 |
Need assistance? We strive to offer you the best service possible. The information here is to help you get the most from our site and also to help you resolve any queries you may have.
 |
| |
1. |
To get started. Browse our products by category
|
|
| |
2. |
Add products to the online order form untill ready to proceed. |
|
| |
3. |
Place an order with Bowleys by paying online, or if you prefer, send your
order form as an enquiry and someone will contact you over the phone. |
|
| |
4. |
That's it. We will aim to deliver it in 3 to 5 working days! |
|
| Frequently asked questions |
|
What kind of catalogue will I receive?
Most of the time we send a complete industrial mail order catalogue. It features storage, workshop, office and material handling products and much more. Should you require further information on any of the products please don't hesitate to contact us.
If I order the wrong product can it be returned?
Yes, however, the goods must be in perfect re-saleable condition. There will be a return collection fee (cost dependant upon product weight and size).
Do I have to sign for the goods upon delivery?
Yes. Please ensure all items are checked before signing as we cannot be held responsible for damages reported after the goods have been signed for.
If the carrier loses my order am I covered?
Yes, a full replacement will be issued if the carrier cannot provide proof of delivery.
Are carriage fees included in the price?
Yes to UK Mainland destinations only, other areas quoted for on request.
Is VAT included in the price?
No, we add VAT at the rate current at the time of an order being placed.
Is there a minimum order amount?
No.
Are discounts available?
Yes for bulk quantities, please enquire.
Are Bowley's a member of any professional Trade Associations?
Yes, SHEDA (Storage and Handling Equipment Distributors Association) website
Do you offer a same day delivery service?
No but in some circumstances it may be possible for you to collect.
|
|
